Payment Options

Online Bill Pay

Once registered, you will be able to access your account and pay your bill 24/7.

Pay my bill icon for electronic payment

Billing Procedures

To accomplish billing on a monthly basis, customers' meters are read once each month, by area, throughout the month. This means that customers throughout the City will receive their bills on different dates throughout the month, and will have different due dates. Bills are due approximately 15 days from the billing date. Please see Water and Sewer rates (PDF).

Drop Boxes & Direct Payments

Drop Boxes have been installed in the following locations to provide convenience in paying utility bills. Payments dropped in these locations are picked up three times per week, Monday, Wednesday, and Friday, and are processed the next business day. Please be aware that if your payment is late, drop box payments may delay our processing of your payment, and could result in a Final Notice, or possibly even a disconnection.

Drop Box Locations

Drop box payments at the Finance Building are processed daily.
Location Pick Up Days
Senior Citizens Center
2045 Arthur Street
Klamath Falls, OR 97601
Monday, Wednesday and Friday
Finance Building
222 S 6th Street
Klamath Falls, OR 97601
Monday through Friday